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Privacy Policy

Last updated Mar 28, 2025

This privacy notice for Osmosis Technologies Inc (doing business as Osmosis.fm) ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your personal data when you use our services ("Services").

Scope of this Privacy Policy for Enterprise Users: This Privacy Policy applies to personal data we collect from employees or authorized users of enterprise clients (e.g., subscribing firms) and any visitors to our website. It does not apply to the publicly available institutional data that Osmosis indexes from external sources, which does not contain personal data or personally identifiable information. We do not ingest or process personal data in our core data-ingestion workflows.

Examples of personal data covered under this policy include (1) information used for account registration, such as name, business email address, role/title, and (2) billing or support contacts. We do not collect consumer-oriented or sensitive personal data. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, contact us at[email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find more details by clicking the link following each key point or using the table of contents below.

  • What personal information do we process? For enterprise clients, we process only minimal personal data—primarily name, business email, and role—for account setup, billing, or support. Learn more.
  • Do we process any sensitive personal information? No. We do not process sensitive personal information.
  • Do we receive any personal information from third parties? No. We do not receive any personal data from third parties. Our primary external data ingestion is limited to publicly available institutional information, which does not include personal data.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Learn more.
  • In what situations and with which parties do we share personal information? We may share information in specific situations (e.g., corporate transactions) and with specific third parties (e.g., payment processors). Learn more.
  • How do we keep your information safe? We employ robust enterprise security measures (role-based access, encryption, secure servers, etc.). Learn more.
  • What are your rights? Depending on your location, you may have certain rights regarding your personal data. Learn more.
  • How do you exercise your rights? The easiest way is by contacting us at[email protected] or viahttps://osmosis.fm/profile.
  • Want more details? Review the full policy.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO WE MAKE UPDATES TO THIS NOTICE?
  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
  15. DATA GOVERNANCE

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect minimal personal data you provide to us for enterprise account registration, billing, and support. We do not ingest personal data from third-party sources.

We collect personal information that you voluntarily provide to us when you register on the Services (e.g., name, business email address, role/title), sign up for billing, or otherwise contact us regarding our enterprise Services.

Enterprise User Data: If you have an enterprise account, we typically collect only:

  • Name
  • Business email address
  • Job title or role
  • Phone number (optional, if provided for support or billing issues)
  • Payment details (if you or your firm pays us directly)

Sensitive Information. We do not process sensitive personal information (e.g., health, biometrics, social security numbers).

Payment Data. We may collect data necessary to process payments if you make purchases, such as a payment instrument number, and the security code. All payment data is stored by Stripe. You may find their privacy notice here:https://stripe.com/privacy.

No Personal Data from External Data Sources.Our platform's core functionality involves indexing publicly available institutional data. This data does not include personal data. We do not ingest or process personal information in these external data feeds.

Information automatically collected.

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website for security and analytics purposes. This does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide and improve our Services, communicate with you, enforce security and fraud prevention measures, and comply with legal obligations.

Specifically, we may process your personal data for the following business purposes:

  • Account Creation and Authentication: To create and manage user accounts.
  • Service Delivery: To provide our enterprise Services, respond to requests, and ensure proper performance.
  • Support: To respond to your inquiries and troubleshoot issues.
  • Administrative Communications: To send information about product updates, changes to our terms, policies, or pricing.
  • Marketing (Minimal): We may occasionally send you information about enterprise product enhancements or new features. You can opt out at any time.
  • Security and Fraud Prevention: To monitor for and mitigate security threats.
  • Analytics and Service Improvement: To identify usage trends, measure performance, and enhance the user experience.
  • Legal Compliance: To comply with our legal obligations, respond to legal requests, and defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share personal information only as needed for business purposes (e.g., payment processing, corporate transactions) or when required by law.

Examples include:

  • Business Transfers: If we undertake or are involved in a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred along with the business.
  • Service Providers: We may share limited data (e.g., billing) with third-party vendors who perform services for us, such as payment processing (Stripe) or analytics (e.g., Google Analytics). These service providers are contractually required to safeguard your data.

We do not sell or rent personal data. We also do not share personal data with advertisers or any unrelated third parties for their independent marketing use.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar technologies for analytics, security, and to improve your experience on our website.

For instance, we may use cookies to remember your preferences or to gather aggregated usage data. You can typically modify your browser settings to decline cookies if you prefer, though this may impact some functionality.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in with a social media account, we receive only the minimal information necessary for account setup and authentication (e.g., name, email).

We do not control, and are not responsible for, how social media platforms process your personal data. We encourage you to review their privacy notices for more details.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

Once we have no ongoing legitimate business need to process your personal data (e.g., after account termination), we will delete or anonymize the data. If data is stored in backups, we securely isolate it until deletion is feasible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use advanced technical and organizational measures—such as encryption, role-based access, and employee training—to protect your personal data.

However, no electronic transmission or storage can be 100% secure. Access to systems containing personal data is restricted, monitored, and audited. We continuously review our protocols to ensure compliance with industry standards.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: Our Services are intended for business users (age 18+). We do not knowingly collect data from minors.

If you are aware that a minor (under 18) has provided personal data through our enterprise Services, please contact us at [email protected], and we will promptly take appropriate measures to delete such data.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also withdraw consent for data processing.

You can exercise these rights by contacting us at[email protected] or updating your profile athttps://osmosis.fm/profile.

We will comply with applicable data protection laws and respond to requests accordingly. Note that withdrawing consent does not affect processing that has already occurred.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. As no uniform standard has been adopted for recognizing DNT signals, we currently do not respond to them. If a standard is established, we will update our practices accordingly.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: U.S. residents may have certain rights regarding access to their personal data under various state laws.

We collect limited "Identifiers" (e.g., name, business email address). We do not sell or share this data for marketing. We only use and retain it to provide enterprise Services or as legally required.

If you are a U.S. resident and wish to exercise any statutory rights (e.g., under CCPA), please contact us at [email protected].

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at[email protected].

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at[email protected].

15. DATA GOVERNANCE

We maintain comprehensive data governance practices to ensure the security, accuracy, and appropriate use of all data within our platform. Our data governance framework includes:

  • Regular audits of data collection and processing practices
  • Clear data retention and deletion policies
  • Employee training on data protection and privacy
  • Technical and organizational measures to prevent unauthorized access
  • Incident response procedures for data breaches

Contact Information

Osmosis Technologies Inc.

Email: [email protected]

Website: https://osmosis.fm